Your Protection & Privacy
- No fees or costs LBH FKPPI Bali provides all legal services at no charge
- No court appearances needed class action representatives handle all legal proceedings for you
- Strict confidentiality all participants sign NDAs to protect your identity and case details
- No investigation of your personal matters authorities will not investigate your work, tax, or visa history
Have you experienced any of these issues with Maxx's Group (Aji Wibowo)?
- Paid for KITAS, visa, or PT PMA that was never delivered
- Your passport was held by Maxx's Group or confiscated at airport
- Received fake KITAS or suspected forged immigration stamps
- You overstayed your visa because they failed to deliver your KITAS or work permit on time
- You were stopped at airport, detained, or deported
- You were overcharged or did not receive the services promised
- Your visa or KITAS is still pending, and they have stopped responding
- You need to exit from a problematic company sponsorship
- You require an EPO (Exit Permit) and they refuse to issue it
If any of these apply to you, you may be eligible to join the collective legal action.
How to Join
Share Your Story
Complete our secure form to document your experience. The form can be edited after submission, and you'll receive a copy via email.
Submit Your CaseGather Your Records
Collect receipts, contracts, messages, and any documents related to Maxx's Group. Our legal team will guide you on what's needed.
Understanding the Legal Action
This collective action operates on two parallel legal tracks to ensure comprehensive justice and accountability.
Civil Case
Seeking Financial Compensation
- Money paid for services not delivered
- Refunds for KITAS, work permits, and taxes
- Compensation for overstay fines and blacklist removal fees
- Reimbursement for deportation flight tickets
Criminal Case
Pursuing Criminal Accountability
- Holding passports without consent
- Fraud
- Embezzlement
- Money laundering
How the Class Action Works
- Representatives signed Power of Attorney (POA) to represent all participants
- Most victims are "class members" no POA or court appearance needed
- Court decision covers ALL registered members everyone who completes the registration process
A Voice for Many
Verify Your Legal Status
The Indonesian government is investigating companies established by Maxx's Group to issue KITAS and work permits. Under stricter PT PMA regulations, proper compliance requires full transparency, real business activity, and proper tax reporting.
If you hold a visa processed by Maxx's Group, you can verify your legal status:
Verify these critical details:
- The company name listed on your KITAS
- The type of business or license
- The legal documents of that company
- Your official job title, your role, percentage of shares under your name, and if you are the main shareholder (higher risk of legal liability)
- The paid-in capital and tax reporting status
- The agreement between your sponsor company and your actual workplace
Verify Your Visa Status and Type
Check your visa's current status and validity using Indonesia's official immigration system:
Track your visa application status:
Verify your visa type and validity period:
Maxx's Group may have placed you on an incorrect visa type. For example, you might be on a tourist visa while working, or an investor visa without legitimate business investment. Review the official list of Indonesian visa types to confirm your visa matches your activities:
View Official Indonesian Visa Types →Verify your visa is valid, current, and matches your activities. Any discrepancies are important evidence for your case.
Obtain Your Company Documents
Obtain official company documents online for $50 to verify your company's legal status and compliance.
What you need: The name of your company (if you don't know it, Maxx's Group can provide this information).
Get Company Documents Online →These documents verify your company's registration, business type, shareholders, and compliance status — critical information for protecting yourself.
Your Rights as a Crime Victim in Indonesia
Indonesian law provides protections for crime victims.
You may be entitled to:
• Compensation for loss of property or income
• Compensation for suffering caused by the criminal act
• Reimbursement for medical or psychological treatment costs
These protections are administered by LPSK.
Your legal team can advise how these rights apply to your situation.
Some individuals have been stopped at the airport because companies established by Maxx's Group were not compliant with legal requirements. Verify your status to protect yourself.
Contact Your Embassy
Your embassy or consulate can provide consular support to protect your rights as a crime victim in Indonesia. This includes assistance navigating local legal systems, communication with Indonesian authorities, and ensuring fair treatment.
Why contact your embassy:
When multiple nationals contact their embassies about the same criminal matter, it creates diplomatic awareness and can strengthen immigration protection requests. This is an additional protective measure alongside your legal action with LBH FKPPI Bali.
Join the Legal Action
Submit your case and sign the NDA with LBH FKPPI Bali to become an official participant in the class action.
The NDA protects all participants' confidential information and case details.
Get the Templates from Legal Team
After signing the NDA, contact the legal team to receive the email template and diplomatic letter request template.
The legal team will provide both templates.
Find Your Embassy & Send
Search online for "Embassy of [Your Country] Jakarta" to find contact information. Customize the templates with your personal details and send to your embassy.
What to expect
Embassy responses vary. Some may provide guidance or issue diplomatic notes to Indonesian authorities. Others may state this is outside their mandate. Regardless of individual responses, collective contacts from multiple nationals create diplomatic awareness and pressure that can support the legal process.
Google Reviews
These are just a few voices among countless others who have shared similar experiences with Maxx's Group across multiple locations in Bali.
Our Progress
Police Report Filed
Initial police report filed with POLDA Bali regarding allegations against Maxx's Group
100+ Victims Registered
Over 100 individuals have joined the collective legal action, strengthening the case through unified evidence
Witness Interviews in Progress
Legal team conducting systematic witness interviews and evidence collection
Case Upgraded to Formal Investigation
POLDA Bali upgraded the case from preliminary inquiry (penyelidikan) to formal investigation (penyidikan) stage, indicating sufficient grounds and evidence to proceed
Investigation Activities
Continued investigation proceedings and evidence gathering by POLDA Bali
Civil Case Filing
Preparation underway for filing the civil case seeking financial compensation for documented losses
Media Coverage
Frequently Asked Questions
Who owns Maxx's Group and is responsible for these practices?
Aji Wibowo is the owner and operator of Maxx's Group. The legal action addresses allegations of undelivered services, withheld passports, and visa processing issues affecting individuals seeking legitimate visa services in Bali.
What should I do if my passport is being held?
It depends on who is holding it and why. If Maxx's Group is holding your passport, contact LBH FKPPI Bali immediately - this violates Indonesian law. If immigration detains your passport outside of this legal process, also contact LBH FKPPI Bali. However, if immigration takes your passport DURING your interview as part of this legal process, this is a protective measure for your safety. You will receive an official receipt that serves as legal proof. This receipt protects you if you encounter any immigration field operations.
Do I need to sign a power of attorney to join the class action?
Most victims only need to sign an NDA. Only a few class representatives need to sign a POA. If you haven't been specifically asked to sign a POA, you just need to: complete the Google Form, sign the NDA, and provide evidence. The existing class action representation covers all participants.
Do I need to appear in court?
No. Most victims are "class members" who do not need court appearances. Only a few representatives may need to appear. The court decision covers all registered members.
Will I be investigated by police about my work or visa?
No. You are the victim, not the criminal. Only Maxx's Group is under investigation. You will not be investigated about your work, visa, or personal life.
I overstayed my visa because of Maxx's Group delays - can I still join?
Yes! Many affected individuals are in this exact situation. POLDA Bali and the legal team are working together to coordinate with immigration to provide fair solutions for those affected by overstay issues. We encourage you to submit your case as soon as possible.
Why are some victims being deported despite the ongoing criminal case?
The criminal case is in the police investigation phase — not yet at court. Suspects are presumed innocent until proven guilty by a court verdict. Therefore, all government institutions, including immigration, must follow standard procedures. Immigration follows their standard deportation protocol for overstay cases. The legal team is advocating at the highest levels, including Jakarta central immigration, for amnesty. However, amnesty requires either a court order or central immigration decision — both can only move forward as the legal process progresses.
What are my options if I'm facing deportation due to overstay caused by Maxx's Group?
(1) Schedule your departure on dates that work for you. (2) After deportation, the legal team will work to get your blacklist revoked so you can return to Indonesia without paying fines. (3) If you need to return immediately, you can pay the 90 million IDR overstay fine to revoke the blacklist yourself — this payment becomes part of your material loss and will be claimed in the civil lawsuit against Maxx's Group.
I already left Indonesia. Can I still join?
Yes. Complete the Google Form, sign the NDA online, and provide evidence through Google Drive. Your location doesn't affect eligibility.
Should I contact my embassy or consulate?
Yes, contacting your embassy is strongly recommended. As a crime victim in Indonesia, your embassy can provide consular support and help protect your rights. See the "Contact Your Embassy" section above for step-by-step guidance and ready-to-use email templates.
What actions should I avoid during the investigation?
Do not contact Maxx's Group or Aji Wibowo directly, seek independent settlements, hire third-party agents, or pursue alternative routes outside official legal procedures. All communication should go through LBH FKPPI Bali to protect the integrity of the case and your own legal position.
Why is an NDA (Non-Disclosure Agreement) required?
The NDA is for your protection and the security of the case. It keeps all your personal information, evidence, and communication 100% confidential. It helps verify that everyone in the group is a genuine participant and prevents Maxx's Group or outsiders from accessing or misusing case details.
Has this legal action achieved any results yet?
Yes. Multiple cases of passports confiscated by immigration have been successfully resolved through the collective legal effort. Passports were retrieved with no fines, no blacklist, and only light deportation procedures.
Why is it important that I complete the Google form?
Completing the Google form allows the legal team to group similar cases, identify clear patterns, and move faster in gathering evidence and securing justice. Only those who complete the form and sign the NDA will benefit from the legal team's support.
Will I receive updates about the case progress?
Yes. All participants who complete the Google form and sign the NDA will receive regular updates directly from the legal team. Updates include investigation progress, witness examinations, and coordination with immigration authorities. This ensures full transparency throughout the legal process.
Can I still join after the case is filed?
Yes, you can still join. We have class representatives with Power of Attorney who can act on behalf of all participants.
What rights do crime victims have under Indonesian law?
Crime victims may be eligible for restitution through LPSK. This includes: (a) loss of property or income, (b) suffering directly caused by the criminal act, and (c) medical or psychological treatment costs. These rights are separate from civil compensation.
Can I get my money back for services never delivered?
Yes. The civil case seeks financial compensation based on documented losses.
What can I claim compensation for?
Services paid for but not delivered, KITAS fees for fake or unprocessed documents, work permit and company setup fees, overstay fines and blacklist removal fees caused by Maxx's failure, deportation flight tickets, taxes paid through Maxx's Group that were not properly remitted to authorities, and medical or psychological treatment costs.
What evidence do I need to provide?
Gather payment proof (bank transfers, receipts), communications (WhatsApp, emails), contracts, immigration documents (KITAS, passport stamps), and company documents if applicable. The more evidence, the stronger your case.
How do I organize years of WhatsApp messages?
Export your WhatsApp chat with Aji/Maxx's Group, upload to ChatGPT, Claude or Gemini, ask it to organize by date and topic highlighting payments and promises, then save the summary with your evidence.
What should I do if immigration stops me at the airport?
Stay calm - you are a victim, not a criminal. Contact LBH FKPPI immediately. Do not sign anything without legal consultation. Do not pay fines without legal guidance. LBH FKPPI can accompany you at the airport.
Is my KITAS from Maxx's Group fake? Am I on overstay?
Many KITAS issued by Maxx's Group were never processed with immigration. To verify, contact immigration or the legal team to check if your KITAS is registered. If fake: join the class action as soon as possible and do not use the fake KITAS for travel.